Refund policy
Thank you for purchasing from SetupFX Success. Please read this Refund Policy carefully before making any purchase.
1. Digital Products & Services
All products and services sold on this website are digital and non-tangible, including but not limited to:
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Forex, Gold, and Crypto trading signal subscriptions
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Expert Advisor (EA) automated trading software
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Prop Firm Challenge Pass services
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Educational trading content
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Access to private Telegram groups and channels
Due to the nature of digital services and instant access upon successful payment, all sales are final.
2. No Refunds
We operate a strict no-refund policy.
Once a purchase is completed and access is granted:
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No refunds will be issued
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No cancellations are allowed
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No partial refunds will be provided
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No chargebacks are accepted
This applies to all subscription plans, lifetime access, and one-time purchases.
3. Subscription Payments
For subscription-based services:
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Charges are billed according to the plan selected at checkout
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It is the customer’s responsibility to manage or cancel subscriptions before renewal
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Failure to cancel before the billing date does not qualify for a refund
Access remains active until the end of the paid billing period.
4. Lifetime Plans
“Lifetime” access refers to the lifetime of the product or service, not the lifetime of the customer or company.
Lifetime purchases are:
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Non-refundable
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Non-transferable
5. Service Performance
Trading involves risk and results may vary.
We do not guarantee:
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Profits
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Winning trades
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Prop firm challenge success
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Specific performance metrics
Refunds will not be issued for:
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Trading losses
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Dissatisfaction with results
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Strategy performance
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Market conditions
6. Technical Issues
If you experience a technical issue accessing your service:
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Contact us immediately via our official support channels
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We will make reasonable efforts to resolve access-related issues
Technical difficulties do not constitute grounds for a refund.
7. Unauthorized Chargebacks
Any attempt to initiate a chargeback or payment dispute after accessing our services may result in:
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Immediate termination of access
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Permanent ban from all services
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Submission of evidence to the payment processor
8. Acceptance of This Policy
By completing a purchase on this website, you:
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Acknowledge that you are purchasing a digital service
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Agree to this Refund Policy in full
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Waive any right to a refund
9. Policy Updates
We reserve the right to modify or update this Refund Policy at any time.
Changes take effect immediately upon publication on this website.